FAQ

Product Information

**What age groups are your coloring books designed for?**
Our coloring books are designed primarily for teenagers and adults who love bold, easy-to-color designs. The simple yet striking patterns are perfect for stress relief and creative expression without being overly complicated or time-consuming.

**What themes and styles do you offer?**
Our designs are intentionally simple with thick lines and large spaces, making them quick and satisfying to color.

**What paper quality do you use?**
We use high-quality, thick paper (typically 90-160 GSM) that works great with markers, gel pens, colored pencils, and even crayons. The paper is designed to handle bold coloring without bleeding through, perfect for our thick-lined designs.

**Are the designs printed on both sides of the paper?**
No, all our designs are printed single-sided to prevent bleed-through and allow you to remove and display your finished artwork if desired.

Ordering & Payment

**What payment methods do you accept?**
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay for secure checkout.

**Do you offer digital downloads?**
Yes! Many of our coloring books are available as instant PDF downloads. Digital versions are clearly marked and can be downloaded immediately after purchase.

**Can I get a refund if I’m not satisfied?**
All sales are final.

Shipping & Delivery

**How long does shipping take?**
Standard shipping within the US takes 3-7 business days. Expedited options (2-day and overnight) are available at checkout. International shipping is offered.

**What are your shipping costs?**
Shipping costs vary by location and order size. Exact shipping costs are calculated at checkout before you complete your purchase.

**Do you ship internationally?**
Yes, we ship to most countries worldwide. International shipping rates and delivery times are displayed at checkout. Please note that customs fees may apply and are the customer’s responsibility.

**How do I track my order?**
You’ll receive a tracking number via email once your order ships. You can also log into your account to view order status and tracking information.

Technical Support

**I’m having trouble with my digital download. What should I do?**
First, check your email (including spam folder) for the download link. If you’re still having issues, contact our support team with your order number, and we’ll resend the download link within 24 hours.

**What file format are your digital downloads?**
Our digital coloring books are provided as high-resolution PDF files, compatible with most devices and easy to print at home.

**Can I print my digital coloring book multiple times?**
Yes! Digital purchases include unlimited personal printing rights. You can print pages as many times as you’d like for your own use.

**What paper should I use for printing digital downloads?**
We recommend printing on cardstock or heavy paper (at least 90 - 160gsm) for best results. Standard copy paper works too but may show bleed-through with some coloring materials.

Account & Customer Service

**Do I need to create an account to make a purchase?**
You can check out as a guest, but creating an account allows you to track orders, access digital downloads anytime, and save your favorite products for later.

**How can I contact customer service?**
You can reach us via email at [your-email], through our contact form, or by phone at [your-phone] during business hours (Monday-Friday, 9 AM-5 PM EST). We typically respond to emails within 24 hours.

Usage & Rights

**Can I use these coloring books for commercial purposes?**
Our coloring books are for personal use only. If you’re interested in commercial licensing (for businesses, events, or resale), please contact us to discuss licensing options.

**Can I share my digital downloads with others?**
Digital downloads are for personal use only and cannot be shared, redistributed, or resold. Each purchase is for one user’s personal enjoyment.

**Are your designs original?**
Yes, all our coloring book designs are original artwork created by Hoshiko Arts. We respect intellectual property and expect the same from our customers.